Linx
User Data Deletion
Linx Tech respects your privacy and your right to control your personal information. In accordance with privacy protection laws, you may request full deletion of all your data from the system. Last updated: August 6, 2026.
How to request data deletion
In one of three ways. By email, to linxtech@linxcard.me with the subject Data deletion request, stating the email address you registered with. From the account settings: log in to your LINX account, then Settings, then Security, then Danger Zone, then Delete my account. Or, if you signed in through Facebook, by removing the application through Facebook Settings, then Apps and Websites, then Remove; Meta notifies us of the removal automatically and the data associated with the connection is deleted without any further contact, but to close the account entirely please use one of the first two methods.
Which data will be deleted
Account details (name, email, profile picture), mini-sites and their content (blocks, design, settings), lead data received through the sites, analytics data (scans, visits, sources), NFC tags and associated digital assets, Circles and connections, all third-party integrations (webhooks and pixels), and Ambassadors Club data (commissions, wallet, clawback history and referral code).
Timeline
A deletion request is completed within a maximum of 7 business days from the date it is received, which is also the deadline stated in your confirmation email. A confirmation message is sent to your email address once the deletion is complete. A copy of the data is then retained for up to a further 30 days, solely so that it can be restored in the event of an accidental deletion or a fault, and at the end of that period it is permanently deleted. This is the same retention window described in Sections 8.2 and 17.3 of the Terms of Use, not a further period on top of it.
Important notes
Deletion is irreversible as far as you are concerned: once the request has been carried out there is no way to restore the account or its content through the interface. The 30 day window is not available on request and does not undo the deletion; it exists solely so that we can correct a deletion made in error or a technical fault on our side. We may retain limited information required by law, and a minimal record of the deletion request itself (name, email address, date of the request and date of execution) as evidence of compliance under the Privacy Protection Law. Commission payment records, tax invoices and withholding certificates submitted by ambassadors are retained for 7 years in accordance with the Income Tax Ordinance.
Contact
For further questions about data deletion: email linxtech@linxcard.me, phone 053-3443330.